Business & Finance (8 results)

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Making Customer Satisfaction Happen
Making Customer Satisfaction Happen

Roderick M. McNealy

Making Customer Satisfaction Happen provides a customer focus for your company's Total Quality process. Drawing on actual case studies of 'world-class' customer...

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R1583.34
Money and Macro Policy
Money and Macro Policy

Unknown

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R1581.57
Alternative Work Organizations
Alternative Work Organizations

edited by Maurizio Atzeni

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R1584.51
The Political Economy of James Buchanan
The Political Economy of James Buchanan

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R1583.81
Indovation
Indovation

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"How should we understand the many reports that poverty is the mother of innovation in India? What has the role of austerity been in the development of India's ...

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R1584.97
Migrant Women of Johannesburg
Migrant Women of Johannesburg

Unknown

Through the rich and often moving stories of African migrant women living in Johannesburg, this book explores the experience of living between geographies. Auth...

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R1440.92
Step Change Total Quality
Step Change Total Quality

Unknown

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R2430.06
The Victorian Novel, Service Work, and the Nineteenth-Century Economy
The Victorian Novel, Service Work, and the Nineteenth-Century Economy

Unknown

"The Victorian Novel, Service Work, and the Nineteenth-Century Economy offers a much-needed study of the novel's role in representing and shaping the nineteenth...

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R1585.89
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